Student Assistant (m/f/d) for IT support, Kronberg i. Ts. (Germany)

The position:

We are looking for a student assistant (m/f/d) to support our team in IT support at our headquarters in Kronberg i. Ts. (Germany), starting now.  

Your tasks:

• Receiving, analyzing, fixing and following up on minor technical faults;
• Coordinating major IT faults with Dorsch Gruppe IT and external service providers and tracking escalation incidences;
• First level IT support for employees worldwide;
• Preparation of IT equipment for use as well as regular testing and maintenance (hardware and software);
• Support with the procurement of IT equipment;
• Inventory and testing of IT equipment;
• Simple cabling activities and other IT support activities;
• Preparation of manuals and work instructions in both English and German;
• Knowledge management and organization of internal short training courses on various IT topics.

Qualifications requirements:

• You are currently studying at a university and are enrolled as a student (f/m/d) during the entire period of employment.
• You have a good knowledge of German and English.
• You are looking for a long-term employment (1 year or more).
• You have very good knowledge of common IT applications, especially Office 365.
• You have good planning and organizational skills and have an independent and thorough way of working.
• You have very good communication skills, decisiveness and an analytical approach to problem solving.

We offer:

• Working student contract with 15-20 hours per week (the hours can be increased during semester break).
• Flexible working hours from 8 a.m. to 7 p.m. and the option of mobile working.
• Every job in our company can be suitable for a person with a disability, according to the nature of their impairment.
• You will gain an insight into a consulting company in the field of development cooperation.
• Our company structure enables short decision-making processes and relies on personal initiative.
• You can expect an agile and international team for whom teamwork is not just an empty phrase and who attach great importance to a healthy working atmosphere.